Refund policy

Return and Refund Policy

Ary and Phillips Cards and Collectibles

Effective Date: October 28, 2026

Thank you for shopping with Ary and Phillips Cards and Collectibles. We strive to provide our customers with quality trading cards, sealed products, and collectibles.

Please carefully review our return and refund policy before making a purchase.

1. Individual Trading Cards — Final Sale

ALL SALES OF INDIVIDUAL TRADING CARDS ARE FINAL.

This includes:

Raw and ungraded trading cards.
Professionally graded trading cards (PSA, BGS, SGC, CGC, etc.).
Autographed and memorabilia trading cards.
Numbered, parallel, rookie, and limited-edition trading cards.

We do not accept change-of-mind returns, exchanges, or refunds for individual trading cards.

Customers are encouraged to carefully review all product descriptions, photographs, and condition information before purchasing.

This final-sale policy does not restrict applicable legal remedies for incorrect, counterfeit, defective, or materially misrepresented products.

2. Sealed Products — 7-Day Return Policy

We accept eligible returns for sealed trading card products within 7 calendar days of confirmed delivery, provided all the following conditions are met:

The product is completely unopened and unused.
All original manufacturer seals and shrink wrap remain intact.
The original packaging is undamaged.
The product shows no signs of tampering or alteration.
The product is in the same condition as when delivered.
The customer provides proof of purchase.

Eligible sealed products include:

Hobby boxes.
Retail boxes.
Blaster boxes.
Mega boxes.
Value boxes.
Factory-sealed trading card packs.
Other factory-sealed trading card products.

Once a sealed product has been opened, it is no longer eligible for a voluntary return or refund.

Return requests must be submitted within 7 calendar days of confirmed delivery.

3. Opened Products

Opened trading card boxes, packs, and other sealed merchandise cannot be returned simply because a customer is dissatisfied with the contents.

We do not guarantee particular players, autographs, memorabilia cards, parallels, numbered cards, or resale values unless explicitly stated in the product listing.

4. Return Request Process

To request a return for an eligible sealed product, email:

aryphillipscardscollectables@gmail.com

Include:

Your order number.
The item you wish to return.
Your reason for the return.
Photographs of the unopened product and packaging, if requested.

Once eligibility is confirmed, we will provide return instructions.

Do not ship merchandise back without receiving return authorization.

5. Return Shipping Costs

For voluntary returns, the customer is responsible for return shipping costs.

Original shipping charges are generally nonrefundable for voluntary returns.

Customers are responsible for securely packaging returns to prevent damage in transit. We recommend using tracked shipping.

Shipping expenses related to our errors or legally required remedies will be handled according to applicable law.

6. Return Inspections and Refunds

All authorized returns are inspected upon receipt.

Products must meet the eligibility requirements described above.

If approved, refunds will be issued to the original payment method.

We reserve the right to deny voluntary returns if merchandise has been opened, altered, or damaged after delivery.

Refunds will be processed within applicable legal requirements.

7. Order Cancellations

Customers may request order cancellations by contacting us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before shipment.

However, order cancellation is not guaranteed.

If an order has already been processed, packaged, or shipped, we may be unable to cancel it.

When cancellation is unavailable, eligible sealed merchandise may be returned according to our 7-day return policy.

Individual trading cards remain final sale for change-of-mind purposes.

Any cancellation rights required by law continue to apply.

8. Damaged, Incorrect, or Defective Orders

If you receive damaged, incorrect, defective, or materially misrepresented merchandise, contact us promptly, preferably within 48 hours of delivery.

Email: aryphillipscardscollectables@gmail.com

Please provide your order number and supporting photographs when reasonably possible.

We will investigate the issue and provide an appropriate resolution consistent with applicable consumer protection laws.

The 48-hour reporting request does not eliminate any legally protected rights.

9. Preorders

Preorder products are subject to the release and fulfillment information stated in their product listings.

If shipment is delayed beyond the promised timeframe, we will provide applicable delay notices, cancellation options, and refunds as required by law.

If a preorder becomes permanently unavailable, payment for the unfulfilled merchandise will be refunded.

10. Market Value and Grading

Trading cards and collectibles may fluctuate in market value.

We do not provide refunds or price adjustments solely due to changes in market value.

We do not guarantee specific grading outcomes for raw trading cards.

11. Contact Information